Working Day and Responsibilities

ИНОСТРАННЫЙ ЯЗЫК: (Английский язык)

Учебно-методическое пособие

для студентов экономических специальностей и направлений ИПЭУ

 

 

ИЗДАТЕЛЬСТВО ТЮМЕНСКОГО ГОСУДАРСТВЕННОГО УНИВЕТСИТЕТА, 2012

УДК 811.111 (075.8)

ББК: Ш 143. 21.я 73

Б 278

 

Н.Ю.Басуева. ИНОСТРАННЫЙ ЯЗЫК (английский язык):

Учебно-методическое пособие для студентов экономических специальностей и направлений ИПЭУ. Тюмень: Издательство Тюменского государственного университета, 2012. 76 с.

Учебно-методическое пособие включает лексический минимум, а также специально разработанные лексические, грамматические, коммуникативные задания по темам «Профессии и профессиональные качества», «Рабочий день и обязанности», «В офисе», Образование в России и за рубежом». Пособие включает подборку оригинальных текстов, которые расширяют кругозор студентов и позволяют познакомиться с зарубежным опытом и реалиями в рамках изучаемых тем. Цель пособия – способствовать приобретению студентами иноязычной профессионально-ориентированной коммуникативной компетенции.

Рабочая учебная программа дисциплины опубликована на сайте ТюмГУ: Иностранный язык (английский язык) [электронный ресурс]/ Режим доступа:http://www.umk3.utm.ru., свободный.

Рекомендовано к изданию кафедрой иностранных языков и межкультурной профессиональной коммуникации ИПЭУ. Утверждено проректором по учебной работе Тюменского государственного университета.

ОТВЕТСТВЕННЫЙ РЕДАКТОР: И.Л. Плужник, доктор педагогических

наук, профессор

РЕЦЕНЗЕНТЫ: Т.В.Хвесько, доктор филологических наук, профессор

Ю.А.Шумилова,кандидат экономических наук,

доцент

 

© Тюменский государственный университет, 2012.

© Н.Ю. Басуева, 2012.

ОГЛАВЛЕНИЕ

1. Jobs and Professional Qualities……………………………………………. 4

2. Working Day and Responsibilities………………………………………….11

3. In the office……………………………………………………………………16

4. Education in Russia and Abroad…………………………………………...18

5. Texts for Class and Home Reading………………………………………..29

 

Jobs and Professional Qualities.

Jobs and Posts.

 

Vocabulary list.

Check what you know.

manager	менеджер
bank manager	менеджер банка
finance manager	финансовый менеджер
sales manager	менеджер по продажам
marketing manager	менеджер по маркетингу
personnel manager	менеджер по персоналу
customer service manager	менеджер по обслуживанию клиентов
PR (public relations) manager	менеджер по связям с общественностью
advertising manager	менеджер по рекламе
office manager	офис-менеджер
accountant	бухгалтер
assistant	помощник
banker	банкир
clerk	служащий
consultant	консультант
economist	экономист
electrician	электрик
firefighter	пожарный
lawyer	юрист
MD (Managing Director)	генеральный директор
mechanic	механик
police officer	полицейский
receptionist	администратор
secretary	секретарь
security guard	охранник
shop-assistant	продавец (в магазине)
stock broker	биржевой брокер
travel agent	агент по туризму
university lecturer	преподаватель университета

How to ask and answer about one’s job:

- What do you do?	Чем Вы занимаетесь?
- What’s your job?	Какая у Вас работа?
- I’m an economist. I work in a bank (with ‘in’ say about place or general area, industry).	Я экономист. Я работаю в банке.
- I work for Gazprom (with ‘for’ use the name of a company).	Я работаю в «Газпроме».

 

Exercise 1

Match the jobs and the definitions.

lawyer shop-assistant electrician receptionist

manager university lecturer stock broker mechanic

 

	Someone whose job is to organize and control the work
	someone who repairs (ремонтирует) cars
	someone who teaches university students
	someone who buys and sells stocks (акции)
	someone whose job is to provide (предоставлять) people with legal services
	someone whose job is to serve (обслуживать) people in a shop
	someone whose job is to welcome and help visitors in a hotel or office
	someone who fits and repairs electrical things

 

 

Exercise 2

You are planning to open a small shop. Your assistant has made a list of vacancies. Do you agree with the list? Do you really need all the people?

 

List of vacancies:

Director, 2-3 Shop-Assistants, Sales Manager, Customer Service Manager, Accountant, Personnel Manager, Cleaner, Security Guard.

Exercise 3

Think about at least one job that is impossible for the following people.

Model:

People who understand nothing about cars.

The job of a mechanic is impossible for such people.

- people who are afraid of dogs;

- people who didn’t go to the university;

- people who are terrible at numbers and figures;

- people who will not work in the evening or at weekends.

Exercise 4

Look at the vocabulary list and say what professionals you will need in the followingsituations:

- you are planning to open a travel agency;

- you are recruiting the staff for a bank;

- you are the Personnel Manager and are recruiting all the necessary staff for a factory.

Qualities.

Vocabulary list.

Check what you know.

hard-working	трудолюбивый
lazy	ленивый
punctual	пунктуальный
late	опаздывающий
reliable	надежный
unreliable	ненадежный
clever	умный
flexible	гибкий
inflexible	негибкий
ambitious	амбициозный
unambitious	не амбициозный
sensible	разумный
stupid	глупый
friendly	дружелюбный
unfriendly	недружелюбный
kind	добрый
nice	милый
pleasant	приятный
optimistic	оптимистичный
cheerful	жизнерадостный
pessimistic	пессимистичный
generous	щедрый
mean	скупой
sensitive	чувствительный
insensitive	нечувствительный, равнодушный
honest	честный
dishonest	нечестный
self-confident	уверенный
helpful	готовый помочь, отзывчивый
shy	застенчивый
use one’s initiative	инициативный
easy-going	легкий, общительный
emotional	эмоциональный
responsible	ответственный

 

Exercise 5

Delete the qualities of character which, in your opinion, the people below should not have:

 

Personal assistant (hard-working, punctual, flexible, reliable, clever, talkative, friendly).

Bank manager (honest, clever, ambitious, cheerful, generous, emotional, sensible).

Stock broker (hard-working, flexible, reliable, clever, emotional).

Write your own (1-2) similar tasks.

Exercise 6

Complete the sentences:

Your receptionist is very helpful and (дружелюбная).

The accountant is (честный и пунктуальный).

The stock broker is (умный, амбициозный и трудолюбивый).

This manager is (надежный и инициативный).

This girl is too (застенчивая) to work as Sales Manager.

 

Work in pairs and make up 3 similar sentences for your group mate.

 

Exercise 7

Which qualities do you find positive? Negative?Write twocolumns of 7-8 qualities.

Exercise 8

Try to guess about your group mate’s character, write 5-6 leading qualities. Let him (her) write his (her) own list. Compare your lists. Now change the roles.

 

Exercise 9

Write 2-3 descriptions or situations for a quality of character; let your group mates to guess the quality.

E.g.:

He often promises to do things and forgets about it (unreliable).

He can work with different people, both in a team and on his own (flexible).

Exercise 10

Make up a list of 3-4 qualities necessary for the following professions:

- an accountant

- a manager in a bank

- a receptionist

- a stock broker

- a lawyer

- a PR manager.

 

Exercise 11

Add prefixes to form the opposites of the following words:

- pleasant

- honest

- kind

- friendly

- reliable

- flexible

- sensitive

- ambitious.

Exercise 12

Discuss the following with your group mate; present briefly your common conclusion:

1 What, in your opinion, is the worst quality (from the Vocabulary list)?

2 What qualities, in your opinion, should most people in a society have?

3 Which qualities, in your opinion, are born and which can be developed?

4 Have you ever heard about cross-cultural differences in management? How different, in your opinion, are qualities of American, German, Japanese, Chinese and other managers?

 

Exercise 13

Write a short essay on the topic:

Are there any qualities you do not have but would like to have? Why do you want to have them? How are you going to develop the qualities if that is possible?

Working Day and Responsibilities.

Working Day.

Vocabulary list.

Check what you know.

regular (normal) working hours	обычный график работы
to work from 9 to 5	работать с 9 до 5
to have flexi-time	иметь гибкий график
to do shift work	работать по сменам
to work overtime	работать сверхурочно
salary (wages)	зарплата
to receive holiday pay	получать «отпускные»
to receive sick pay	получать оплату по «больничному листу»

Responsibilities

 

Vocabulary list.

Check what you know.

What does your (his, her, their) job involve?	Что включает ваша работа?
What do you do in your job?	Что вы делаете на работе?
I am responsible for……..	я отвечаю за…
a department	отдел
some people	людей
sales	продажи
accounts	счета
customer service	обслуживание клиентов
insurance	страхование
security	безопасность
finance	финансы
personnel	персонал
delivery	доставка
complaints	жалобы
My job involves meeting a lot of people.	Моя работа включает встречи со многими людьми
I am in charge of ………	Я во главе (возглавляю, отвечаю за…)
I have to deal with……….	Мне приходится заниматься (чем-либо)….
I run a restaurant (a shop, a company etc.)	Я управляю рестораном…..
I have to go /attend a lot of meetings.	Мне приходится посещать…
I visit clients.	Я посещаю клиентов
I advise clients.	Я даю советы клиентам
I do paperwork (write letters, fill in forms).	выполняю бумажную работу (пишу письма, заполняю бланки)
I maintain computers.	Я обслуживаю компьютеры
I work at a computer.	Работаю за компьютером
Input information into a computer	ввожу информацию в компьютер
answer phone calls	отвечаю на телефонные звонки
make phone calls	делаю телефонные звонки
arrange meetings	организовываю встречи
welcome clients	встречаю клиентов
send invoices	посылаю счета
write reports	пишу отчеты

 

Exercise 14

Correct the sentences where they are false.

Regular (normal) working hours in Russia are from 11a.m. to 17p.m.

Most people work 10 hours a day in Russia.

In Russia women start their work at 8 a.m., while men start their work at 8.30 a.m.

Any employee at any work can work flexi-time.

It’s your choice whether to have normal working hours or to do shift work in your job.

If you work overtime you must receive extra pay.

According to the Russian legislation, employees who get sick receive sick pay.

Most people receive their salaries in cash.

 

Exercise 15

Work in pairs with your group mate: tell each other about your parent’s (sister’s, friend’s etc.) working hours; use the following vocabulary:

· regular (normal) working hours

· to work ….. hours a day

· start one’s work at ….. a.m.

· work flexi-time

· to do shift work

· work overtime

Model:

My mother works regular working hours.

She works 8 hours a day.

She starts her work at 9 a.m. and finishes at 6 p.m. (1 hour for lunch).

She doesn’t work flexi-time.

She never does shift work.

Sometimes she works overtime.

Make notes and be ready to present the information you hear to the class.

Exercise 16

Do you know what responsibilities the following jobs involve? Work in pairs and complete the sentences, using Vocabulary list:

Model:

The job of a secretary involves the following: she welcomes clients, makes and answers phone calls. Besides, she does a lot of paperwork.

The job of a manager involves the following:…

The job of an accountant involves the following:….

The job of a lawyer involves the following:….

Exercise 17

Think about your future work. What would you like to be responsible for?

What duties would you like to have in your future work?

Make up the list of them.

Write about the duties you would not like to have.

Make notes and be ready to present the information to the class.

Exercise 18

Work in pairs with your group mate: find out about his/her future responsibilities and duties at work.

For homework:

Exercise 19

Go to the website WORKSMART (or any other site) which giveslegal advice to emloyees who have problems related to working hours in GB.

http://www.worksmart.org.uk/rights/working_hours

Find the answers to the following questions:

· My employer does not keep records of my working hours. Is this permitted? more...

· The HSE (Health and Safety Executive) inspector is coming to investigate our compliance with the Working Time Regulations. What should I do if he or she calls me in? more...

· What are my working hours rights in a nutshell? more...

· Which groups of workers are not covered by working time rules, or treated as a special case? more...

· What counts as working time? more...

· What unpaid overtime counts as working time? more...

· How is my average working week calculated? more...

· Can the period over which my average hours are calculated be varied? more...

· Can I opt out of the 48-hour limit? more...

· Can I opt back into the 48-hour limit? more...

· Can I be made to sign an opt-out? more...

· How do I reverse a working time opt-out? more...

· What does my employer mean when they say my working time is 'unmeasured'? more...

In the office.

Vocabulary list.

Check what you know.

office equipment	оборудование для офиса
stationery	канцелярские товары
paper clips	скрепки
punch	дырокол
stapler	степлер
staples	скобы для степлера
felt tip pen	фломастер
correction pen	«штрих», замазка
calculator	калькулятор
pencil sharpener	точилка
ruler	линейка
file	папка
filing cabinet	шкаф для папок
drawers	выдвижные полки (в столе)
tray	лоток
wastepaper bin (basket)	корзина для мусора
rubber (eraser)	ластик
note pad	блокнот
scissors	ножницы
hardware	«машины» в офисе
photocopier	копировальный аппарат
fax machine	факс
printer	принтер
computer	компьютер
monitor	монитор
screen	экран
keyboard	клавиатура
mouse	«мышь»
hard disc	жесткий диск
software	программное обеспечение
open a document	открыть документ
save the data in the document	сохранить данные в документе
cut	вырезать
copy	копировать
paste	вставить
print	распечатать

Exercise 20

Describe an office employee’s working place (the desk). What does he (she) usually need for office work?

Exercise 21

You work in an office. Think what stationery should your secretary order every month, every half a year, every year? Make the lists of them.

Exercise 22

You are opening a new office for 10 employees. Together with your group mate (your assistant) write down an order for all the stationery you may need for a month.

Exercise 23

You are creating a Word document. What are the common operations?