Mark these statements T(true) or F(false) according to the information in the Text and Unit 1 Glossary. If they are false say why

1. There are five basic management functions.

2. Organization is the visual representation of how a firm intends authority, responsibility and information to flow within its formal organizational structure.

3. Organising is the process of creating and maintaining a plan.

4. Planning is the psychological process of thinking about the activities required to create a desired goal on some scale.

5. A hierarchy can link entities either directly or indirectly, and either vertically or horizontally.

6. A formal structure is much more relaxed, with very few levels of management.

7. Management is often included as a factor of production along with machines, materials, and money.

8. Management can be referred to as directors and managers who have the power and responsibility to make decisions to manage an enterprise.

9. Motivation can be characterised by intensity of desire or need, incentive or reward value of the goal, and expectations of the individual.

10. Commercial director has the same chain of command as the Production director.

11. Conceptual skills embody the ability to use the tools and techniques of a particular profession.

12. Creating situations where subordinates are motivated to achieve organisational goals is the directing function of supervisory management.

13. Application of motivation and discipline to overcome resistance is the directing function of supervisory management.

14. Development of detailed operational plans and procedures to attain organisational goals is the planning function of senior management.

15. Market research officer is an example of a staff department.

16. Production manager is the manager of a line department.

17. Personnel manager operates a line department.

18. Directing involves ensuring that the employees are motivated to perform tasks.

19. Management is a unifying resource, bringing together resources in order to achieve the objectives of the organization.

20. Human skills are not important to supervisory managers.

21. Conceptual skills are particularly important amongst middle level managers.

22. A formal organisation structure shows a recognizable chain of command, it also has many levels of management.

23. Henri Fayol was a French mining engineer and director of mines who developed a general theory of business administration.

Language practice

Match the English terms in the left-hand column with the definition in the right-hand column.

Complete the following texts using the suitable words or phrases from the box.

Text 1

The Formal Organisation

This begins to develop at ____(1)____ in the life of an organisation as a result of the need to group activities. The ____(2)____ ensures that activities are separated into ____(3)____ such as production, marketing, finance, and ____(4)____. Further subdepartments will develop as the organisation grows ____(5)____. Relationships between ____(6)____ are defined. Tasks are divided ____(7)____ to make use of specialist technical and management skills. Rules and procedures to be followed are established. The formal organisation establishes where decisions are to be made and ____(8)____ are to be created.

Text 2

Line Departments

These are the activities which are essential to survival, since they are directly ____(1)____ the production and ____(2)____ of the product or service. Where the ____(3)____ of the organisation is based on line activities, it is referred to as ‘line organisation’. In the case of a ____(4)____, the key activities are ____(5)____, sales and product development. All other ____(6)____ are grouped around these ____(7)____. A retail organisation adopting a ____(8)____ would group its activities around purchasing, finance and sales.

Text 3

Line and Staff Organisation

As an organisation grows in size, the ____(1)____ needs to divest himself of peripheral activities. Thus specialist ____(2)____ are created, and managers are appointed, who do not have line ____(3)____. A further developmant as the firm ____(4)____ again, may be the ____(5)____ of general staff, who are used to relieve senior ____(6)____ of specific onerous tasks. Specialist staff, such as ____(7)____ are appointed to provide particular support functions, such as training, ____(8)____, and industrial relations.