Read an extract from the article and answer the questions bellow.

 

According to industry sources, Acer, Elitegroup, and Mitac were among the earliest Taiwan companies to test the В 5 version of the Pentium which is now said to be distributed as the replacement for the flawed 60/66MHz Pentiums. While Intel last month fanned out fury over its initial announcement to replace the flawed chips on a case-by-case basis, its new "no-question-asked" replacement policy is still under fire.

The most asked question concerning Intel's new replacement policy is "when". In fact, our company late last month was still waiting for the retailer who sold us five flawed 66MHz Pentiums to obtain the necessary replacement from Intel's local distributor. In the meantime, the Pentium systems have been retired from the desktop publishig and art department whose members had been growing bald all the hairtearing incidents in which their artwork and page-makeups came out in pages of printed rubbish. Our accounting department also had a Pentium, but since all accounts were checked by abacus, our accountants were more fortunate.

a) How many names of companies are mentioned in this article?

b) What faulty product does this article describe?

c) Which company produced it?

d) Why was the accounting department more fortunate than other departments?

40. Draw up a letter of complain for an English company, which supplied you with a consignment of men's suits. Mind the following complains:

 

 

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- на шести костюмах не хватает от одной до трех пуговиц;

- на двух костюмах повреждена ткань;

- на трех костюмах есть пятна от краски.

Ask when and in what kind of transport you can send back the defective suits, and when you may get their substitute.

41. Fill in the gaps with words written bellow:

 

terms (условия, сроки); arbitration (арбитраж); payment (оплата); гес1а1т(рекламация); freight/loading (фрахт); late (поздно); specification (спецификация); charges (затраты, расходы); penalty (штраф); delivery ( поставка); substandard (ниже качества, установленного стандартом); letter of credit (аккредитив); invoke (вызывать в суд, обращаться); parties (стороны)

Draft Contract

between Valeo Ltd, hereinafter referred to as "the Seller", and Mercury,hereinafter

referred to as "the Buyer" The Seller undertakes to supply the Buyer with 12 000 computers to 765 and to pay all and insurance

The terms of...........and immediate payment of charges by confirmed and

irrevocable............are to be standard.

A...............clause will be included in the contract. It will be against the Buyer for

......................................payment.

In the event of non-payment, the Seller shall be entitled to

.................the goods.

In case of a dispute between the...............to the contract the matter will be taken to

independent................................All the................of the contract must be

complied with by both parties.

42. Answer the questions:

1) Is it necessary to prepare for negotiations?

2) Do you know how to hold the negotiations successfully?

 

 

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3) What qualities do the people need to hold negotiations?

4) What does a good text of the contract mean for a businessman?

5) Is it useful to know how to write an agreement, a protocol?

43. Imagine that you are an interpreter for a representative from Samsung Electronics company at a press-conference. Translate a journalist's question:

Mrs. Fedotova, journalist, "Komsomolskaya Pravda":

Мистер Ли Кун Хи, является ли Самсунг Электронике (Samsung Electronics) концерном или акционерным обществом? И второй вопрос: как распределяется акционерный капитал в Самсунг Груп ( Samsung Group)! Interpreter:...............................................................

The Chairman of Samsung Group, Mr. Lee Кип Нее : Samsung Electronics Co., Ltd. is a stockholding company. 55,45 % of the shares belong to the private investors; 22,85% — to financial institutions and funds; 15,25 % — to affiliated companies; 4,45 % — to me and my family, 2 % — to my employees.

Translate the letter and answer the questions bellow.

A REPLY

Dear Sire,

We regret to inform that we cannot reserve the hotel accommodation for Mr.Petrov for the week of 14th February. Our hotels are completely booked up for the week. They have no rooms available because the National Word PROCESSORS Association will be holding their convention in the Little Rock during the week of the 14th February. As you will surely understand they have to reserve as many rooms as possible for the members of the Association.

We propose to postpone your visit for a week. We can safely book a room for Mr.Petrov for the 21st February. We hope this will suit you and we look forward to hearing from you soon. Yours faithfully.

 

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What do the Americans suggest?

1. They propose to reserve a room for Mr.Petrov in Metropol hotel.

2. They propose to postpone your visit for a week.

3. They propose to look forward to hearing from them soon.

Приложение 2

Наиболее употребляемые клише деловой переписки

 

Существуют стандартные выражения, часто употребляемые в деловой переписке на английском языке, использование которых придаст вежливый и официальный тон вашему посланию.

Обращение

 

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Dear Sirs, Dear Sir or Madam (если вам не известно имя адресата)

Dear Mr, Mrs, Miss or Ms (если вам известно имя адресата; в том случае когда вы не знаете семейное положение женщины следует писать Ms, грубой ошибкой является использование фразы "Mrs or Miss")

Dear Frank, (В обращении к знакомому человеку)